Privacy Policy

1. Introduction

A'SHERIV ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

By using our website or contacting us, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

A'SHERIV is the data controller responsible for your personal data. For any questions about this Privacy Policy or our data practices, please contact us at:

3. Information We Collect

We collect the following personal information when you contact us through our website:

• Name
• Email address
• Company name
• Job role or title
• Message content

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and usage data through cookies and similar technologies.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Legitimate interests: To respond to your inquiries and provide information about our services
• Consent: Where you have provided explicit consent for specific processing activities
• Contractual necessity: To take steps at your request prior to entering into a contract

5. How We Use Your Information

We use the personal information we collect to:

• Respond to your inquiries and provide customer support
• Communicate with you about our services and platform
• Improve our website and user experience
• Comply with legal obligations and regulatory requirements
• Protect our rights and prevent fraud or abuse

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to three years from the date of last contact, or until you request deletion, whichever comes first.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another service provider
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@asheriv.com. We will respond to your request within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with UK GDPR. You can contact the ICO at ico.org.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.

9. International Data Transfers

A'SHERIV operates across Türkiye, the United Kingdom, and the United Arab Emirates. Your personal data may be transferred to and processed in these countries. We ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements, including standard contractual clauses where necessary.

10. Third-Party Services

Our website may use third-party services for hosting, analytics, and functionality. These services may process your personal data in accordance with their own privacy policies. We use reputable service providers who are committed to data protection standards.

11. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: